Fast, independent problem-solving

Here you can get prompt help:

  • You can access our Help database in our FAQs (Frequently Asked Questions) section 365 days a year/24 hours a day online. It offers you assistance with all queries relating to the function and application of Bender equipment and systems.
  • Our experts are on hand to provide you help and advice by telephone.
  • Alternatively, you can send us a trouble ticket or a technical question.

Bender-Service - your contact persons

[Translate to english:] First Level Support

First Level Support

Technical support by phone or e-mail for all Bender products:

  • Application
  • Commissioning
  • Troubleshooting

Creation of visualisation solutions for Bender products.

+49 6401 807-760* or

0700BenderHelp only Germany

+49 6401 807-259


*Available from 07:00 a.m. to 8:00 p.m. on 365 days of the year (CET/UTC+1)

[Translate to english:] Repair Service

Repair Service

Repair, calibration, update and replacement service for all Bender products

+49 6401 807-780
Michael Theiss, technical

+49 6401 807-784
Sabine Manssor, commercial

+49 6401 807-766
Daniela Rothgerber, commercial

+49 6401 807-785
Lena Wilhelm, commercial

+49 6401 807-789


Mon to Thu from 7.00 a.m. to 4.00 p.m., Fri from 7.00 a.m. to 1.00 p.m. (CET/UTC+1)

[Translate to english:] Field Service

Field Service

On-site service for all Bender products:

  • Commissioning
  • Maintenance
  • Troubleshooting
  • Analysis of the electrical installation in the building (power quality test, EMC test, thermography)
  • Practical training courses for customers

+49 6401 807-755
Linda Lotz, commercial

+49 6401 807-762
Uwe Richter, technical

+49 6401 807-754
Eileen Brinsa, commercial

+49 6401 807-759


Mon to Thu from 7.00 a.m. to 4.00 p.m., Fri from 7.00 a.m. to 1.00 p.m. (CET/UTC+1)