Fast, independent problem-solving
Here you can get prompt help:
- You can access our Help database in our FAQs (Frequently Asked Questions) section 365 days a year/24 hours a day online. It offers you assistance with all queries relating to the function and application of Bender equipment and systems.
- Our experts are on hand to provide you help and advice by telephone.
- Alternatively, you can send us a trouble ticket or a technical question.
Bender-Service - your contact persons
![[Translate to english:] First Level Support](https://www.bender.de/fileadmin/content/BenderGroup/Img/icons/service/Support.jpg "[Translate to english:] First Level Support"){kind=icon}
First Level Support
Technical support by phone or e-mail for all Bender products:
- Application
- Commissioning
- Troubleshooting
![[Translate to english:] Repair Service](https://www.bender.de/fileadmin/content/BenderGroup/Img/icons/service/RepairService.jpg){kind=icon}
Repair Service
Repair service for all bender products:
- Repairs
- Calibration
- Inspection
- Update
- Assessment
- Supply of replacement equipment
![[Translate to english:] Field Service](https://www.bender.de/fileadmin/content/BenderGroup/Img/icons/service/FieldService.jpg){kind=icon}
Field Service
On-site service for all Bender products:
- Technical support
- Installation
- Commissioning
- Modification/Expansion
- Troubleshooting
- Appraisal
- Maintenance/Maintenance contract
- Analysis of the electrical installation in the building (insulation fault location, residual current fault detection, power quality test, EMC test, thermography)
- Practical training courses for customers
*Available from 07:00 a.m. to 8:00 p.m. on 365 days of the year (CET/UTC+1)
Mon to Thu from 7.00 a.m. to 4.00 p.m., Fri from 7.00 a.m. to 1.00 p.m. (CET/UTC+1)
Mon to Thu from 7.00 a.m. to 4.00 p.m., Fri from 7.00 a.m. to 1.00 p.m. (CET/UTC+1)