Practical training on the spot

On-site training for your staff to refresh, deepen and expand the practical knowledge regarding Bender components.

Dealing with/resolving current questions and problems.

Scope of services:

  • On-site training for technical staff
  • On-site instruction/training for the medical staff on how to use the equipment
  • Training contents for the technical staff:
    • Safety information regarding installation and operation
    • Operating menu and setting possibilities
    • BMS bus: Cable routing, bus topology, internal/external bus, master-slave, address assignment, Medi-Set
    • Troubleshooting: FAQs, history memory, search for the causes of faults/elimination of faults


Your advantages:

  • You are able to ensure safe operation of the electrical system
    • Assessment of the operational messages
    • Performance of periodic functional tests
    • Identification and prevention of risks
  • You are able to deal properly with fault conditions
    • Interpretation of alarm messages
    • Identification of causes
    • Assessing the consequences
    • Selection of the relevant remedial measures
  • Time and cost savings due to competent training and know-how transfer
  • First-hand expert knowledge that takes account of the latest technical developments


Order number: BS99311008

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Field Service

On-site service for all Bender products:

  • Commissioning
  • Maintenance
  • Troubleshooting
  • Analysis of the electrical installation in the building (power quality test, EMC test, thermography)
  • Practical training courses for customers


+49 6401 807-762
Uwe Richter, technical

+49 6401 807-754
Eileen Brinsa, commercial

+49 6401 807-755
Linda Lotz, commercial



+49 6401 807-759

Mon to Thu from 7.00 a.m. to 4.00 p.m., Fri from 7.00 a.m. to 1.00 p.m. (CET/UTC+1)